After 8 p.m. the Tuesday preceding the collection day.
Without exception before 7 a.m. on the Wednesday.
The truck never came?
Are you sure? Was your bin by the curb at 7 a.m.? All truck are equipped with a GPS. We know what time the truck drove by your address. If your bin was at the curb at 7 a.m., then please contact the publics works department who will verify the GPS log and contact the contractor in the event the truck forgot your street.