Brown water? Low pressure?
It is possible that a pipe flushing operation is underway! Verify.
Which aqueduct network services my property?
View Saint-Lazare's aqueduct networks map to identify the network that provides your residence with potable water.
Controlling the quality of the water distributed by the municipal aqueduct network
As part of the routine operations of a treatment facility, several water quality tests are conducted each week in accordance with the Regulation respecting the quality of drinking water. The samples drawn at various points on the networks undergo a series of physico-chemical and bacteriological tests conducted in an independent laboratory accredited by the Ministry of Sustainable Development, Environment, Wildlife and Parks (MDDEFP). The results of all the water analyses are automatically sent to the MDDEFP without exception. This is a standard procedure that ensures that the strictest quality standards are met in the treatment and distribution of water.
N.B.: a note has also been sent to property owners serviced by the Saint-Louis aqueduct network since the Saddlebrook and Saint-Louis networks are connected and those homes are most often supplied in drinking water by Saddlebrook.
The numerous random episodes of brown drinking water that occur in the Saddlebrook sector are not unusual situations in the exploitation of underground waters. Over the years, aquifers undergo natural transformations which can modify some of their characteristics, in particular the concentration of certain elements such as iron and manganese which confer water an unaesthetic brownish color. When such situations arise, protocols of intervention, validation and approvals exist and procedures apply to correct the situation. Unfortunately, every solution must be adapted to the particular situation which prolongs deadlines. Back in the early 90’s, the City has had to intervene in a similar situation on its Sainte-Angélique network. Already experienced in this field, the municipal team is making every effort to correct the situation in the best possible time frame while respecting steps prescribed by the law.